Training

One lesson a day takes about fifteen minutes. The courses and documents are below it.

Sign in to the hub

The courses below sit on Udemy and the Payments Training site, so they are open. The team documents are stored here and need an account.

Ask James if you do not have it.
Shown in the top bar, e.g. your first name.

One account per rep. It also carries your own links and your numbers.

Courses

Udemy is free on your Global Payments account and needs no approval.

Udemy Business
Free on your Global Payments account. Thousands of courses, no approval needed.
Cold calling B2B sales Negotiation Time management Productivity Public speaking Excel Payments industry
Absorb LMS
The official Heartland learning platform. Assigned curricula live here, and so does the catalog you can pick from freely.
Course catalog Your curriculum
Gong Training
Your assigned Gong trainings, coaching and call reviews. Office hours Fri 12-1pm CT.
My trainings Gong home
Payments Training site
The internal hub. Getting started, live workshops, the recorded library and an A to Z index of everything else.
Getting started Live workshops Recorded library A to Z resources Solutions resources Office hours
Video libraries
Short and specific. Better than a course when you need one answer rather than a subject.
Pro Tip video library Global Payments on YouTube Getting started with Mobile 2.0 Using Mobile 2.0 Heartland training portal
Genius Core Sales Enablement
Product enablement for Genius, including demo booking and the solutions resource center.
Genius help center Brand and asset library Heartland assets

Documents

These few are hosted elsewhere. The rest of the shelf is on this server and needs an account.

GP Team Hub · internal reference, not official policy · numbers current as of Aug 2026